Frequently Asked Questions

We'd love to hear from you if you have a question. Please let us know at info@sportsinjuryfix.com. Alternatively, we've answered a few of the frequently asked ones below. Business/Therapist/Specialist FAQs are listed on the second half of the page.

 

Why should I use the site?

Find specialists that can either treat your injury or help prevent you getting one. 

• All relevant professions included, we don't like silos. Not restricted to one profession e.g. Physio. 

• Multiple filter options, including the ability to filter by sports or injury specialism and the ability to see and leave reviews.

• Short of time? 'Post My Problem' means you can get the specialists that can help contacting you.

• It's free

 

How does it work?

It is free to search for sports injury specialists. You are able to filter the results by location, distance, service required, injury, private health insurances accepted, and expertise in treating injuries associated with a particular sport.

Alternatively, you can 'post my problem', describing your injury. Sports Injury Fix will send this to relevant specialists in a 10 miles radius of your chosen location local area who will then contact you directly if they can assist or provide advice. You can save the details of your injury, along with information about previous injuries for future use saving the frustration of having to explain this each time and providing important information for any treatment. 

How should I choose a specialist?

It can be confusing to know who to go with so take your time and be open-minded. The best person might not come from your first choice profession. Feel free to contact and meet more than one provider, use the reviews on this website and don't be afraid to say no if it doesn't feel right. If there is no improvement in your injury then most specialists will be happy to recommend a different approach to take or refer you to someone else. Read our blog post to help you decide who to see. 

We only want responsible and professional specialist on Sports Injury Fix and thus if you have a bad experience then please let us know.  Please write a review of whoever you choose to help inform the decisions of others. 

How do I sign up?

The website is free to use and sign up for everybody.  Users can search for free or alternatively can register to post a problem via the ‘Register’ button.   

Is it really free?

The website has been set up in response to frustrations with trying to find good treatment for sports injuries so I wanted to create a website that put it all in one place, explained the options and was free to access. We will always maintain the free access for people to find treatment providers.

 

Therapist/Business Specific

Why should I sign up?

• Quick to sign up and free to use.

• Opportunity to personalise your business page and for each therapist/specialist.

• Free promotion through reviews left by your satisfied customers and Google reviews which are incorporated.

• Our marketing campaign is ensuring SportsInjuryFix.com is the go-to site on the Internet when searching for sports injury specialists.

• There is no tie-in or notice period.

• Lots of additional offers, discounts, and continuing professional development opportunities such as up to 50% off RockTape. 

How do I sign up?

Businesses can sign up for free using the 'Register' tab in the top right-hand corner of the homepage.

Is it really free?

We seek to cover our costs through things such as affiliate deals and non-intrusive relevant advertising.  We are implementing an online booking system so people can book directly with therapists and there will be a referral fee for each new client. One of our founding principles is that people will only ever pay for defined value and there will always be a free element to the website.

Where can I see the latest offers and benefits?

These are viewable in the links and offers part of your business dashboard once you've logged in.

Can I have multiple locations?

Yes. Simply create an account and once complete you can add as many locations as you like for free via your dashboard. You can add therapists to multiple locations too so you do not need to duplicate their profile.

Sports and injuries specialisms - why can I only list 5?

The top 5 is to help highlight to customers where there is an in-depth experience. For example, feedback from users is that they would like to be able to search for someone that has a high level of experience and expertise in running knee injuries for example.  By having the top 5 it allows the user to search in such a way. We note on your profile that it doesn't mean these are the only sports/injuries you treat.

How do I remove my business listing?

Listings can be removed by contacting info@sportsinjuryfix.com

Post My Problem emails

These are from patients asking for who can help them in their area. The emails are sent to all therapists within a 10 mile radius of the patients' input location. They contain details of their problem and contact details enabling you to contact them directly. Please respond quickly if you can help.